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Frequently Asked Questions

Any 'first time' student is not charged for their initial card.

6 MB.

Only JPEG (.jpg) and HEIC (.heic) file types are accepted.

The production of your card could be delayed and it may not be ready for you upon your arrival to campus. You will receive an email indicating the reason why the photo is not acceptable and will have to either re-upload another picture or visit the Campus Service Center to have your photo taken.

If you lose your card, immediately logon to the Harvard ID WebManager and mark your card as lost. You can also contact HUPD to have them mark your card as lost. A replacement card can be made at the Campus Service Center for a fee made payable by cash, check, or on your Student Account.


For any additional questions you can contact us through any of the below methods:

Email: id_services@harvard.edu
Phone: (617) 469-7827
or visit the Campus Service Center website for a complete overview of Student Card capabilities.